Rave Reviews: A Warm Welcome

At Sonesta, we love what we do, whether it’s helping with a reservation, welcoming you at the front desk, celebrating your special occasion, or providing assistance in a time of need. When we hear from guests about their positive interactions and the amazing moments they have with our team, it truly makes our day. Read below for some recent guest Rave Reviews.

“Great Location”

“The hotel was great, clean and such accommodating staff. I definitely will come back again and stay here. The pool area was great too. Thanks for a great stay. The managers GM Maureen and AGM Danny were very helpful. Orlando the maintenance manager was also very helpful and friendly.”
Rave Review of Sonesta ES Suites Orlando by TripAdvisor guest Sean Flynn

“Excellent Location”

“Highly recommended hotel around French quarter. Clean room , comfortable and amazing staff specially “Paul” in front desk, He was so helpful and making sure that our stay was amazing. Everyone is wearing mask. Safe travels”

Rave Review of Royal Sonesta New Orleans by TripAdvisor guest Irra W

“great stay”

“We loved our stay at Sonesta Suites in Flagstaff. Everyone on the staff was very nice and the room, grounds and office were pristine. This was our first covid vacation and we felt completely comfortable with the sanitation protocols being followed. The price was great for the quality of the room and the amenities on site. Also a great location with beautiful views and direct access to walking trails. Would definitely return again!”

Rave Review of Sonesta ES Suites Flagstaff by TripAdvisor guest Mary Beth C

“Amazing staff and property”

“The staff from management down were impeccable from the moment I arrived definitely my go to spot whenever I’m in the Springs I can’t thank enough everyone there who made my trip incredible oh and they have great ideas on things to see and do”

Rave Review of Sonesta ES Suites Colorado Springs by TripAdvisor guest duane c

“Best hotel ever!”

“My little family and I were in town to spend some time with family. Thank you for making our stay so comfortable. The staff was so friendly and accommodating, and the beds were so comfortable. Y’all are much appreciated!”

Rave Review of Sonesta ES Suites Jacksonville by TripAdvisor guest Marissa

Read even more Rave Reviews from our guests.

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2 replies »

  1. Your hotels we have used are fine. But we travel a lot, nearly live in hotels. Your website is very very lacking. Search multiple hotels in one area? Book a points hotel night online? No other chain I have used has such limited booking. Until you do, hard to get serious about using Sonesta other than a few hotels we know. And even then, the points redemption is daunting. Makes earning them a lot less tempting. Which defeats the point. Two chains you just got many hotels over from, I can book with points online in moments. Now that they are Sonesta? Phone call or wait for a reply. Please modernize so we can think about using your chain. It’s nearly 2021 but your website feels like it’s stuck in 2005. Hope a phone app is coming as well.

    • Thanks for the feedback Michael – we have several large initiatives related to your requests above that will be moving forward in the early part of 2021. (Simplified hotel search by destination, online chat to redeem points to name two – mobile app is probably a bit further into 2021.) We’re excited to welcome you to more locations over the next two months, and to introducing you to a more relevant site content and user experience in the very near future.

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