This month’s featured GM is Bob Haislip of Royal Sonesta Harbor Court Baltimore. To honor the man that keeps this hotel running smoothly on a daily basis, we asked Bob a few questions to get to know him a little better. Check out his answers below to learn more about this treasured member of our Sonesta family.
Q: What do you like most about working within and leading a hotel?
A: I love the daily challenges our business provides, getting to know each member of the team, and interacting and connecting with our guests.
Q: During your time with Sonesta – what role/opportunity have you enjoyed most?
A: The opportunity to step up from Director of Operations to GM here at RSHC has been both challenging and fulfilling.
Q: What has been your hotel’s most successful Amazing Moment ?
A: A couple years back a guest arrived sans suitcase, which was lost in transit. When he shared this with our bellmen at arrival, the bellmen volunteered to take the guest shopping to a nearby men’s store and assist him in getting “suited” for his meeting the next day. He could not stop thanking us for genuinely caring about his happiness/success.
Q: If you weren’t a hotelier, what would you be?
A: I would be a winemaker!
Q: What do you enjoy most about living in the local Baltimore area?
A: There is so much history in Baltimore and the vicinity there is always so much to do. Baltimore is also an up-and-coming foodies hotspot!
Q: Name your favorite place to visit— any destination in the world.
Lucca, Italy, a small, quaint, town in Tuscany close to Cinque Terre would be first and Siesta Key on the gulf-side of Florida a close second.
Q: Name three items you absolutely do not travel without.
A: Kindle, corkscrew, Nalgene bottle.
Q: What is something your guests would be surprised to know about you?
A: I have performed professionally in opera and musical theatre.
While we may not have known Bob’s love of the theatre, we’ve known one thing for quite some time — Royal Sonesta Harbor Court Baltimore couldn’t operate so successfully without his expertise, guidance, and unmatched dedication. The next time you find yourself enjoying a stay at Royal Sonesta Harbor Court Baltimore, be sure to say a friendly “hello” to General Manager, Bob Haislip.