Rave Reviews: Sonesta Service

If you have stayed Sonesta in the past, you’ll know that what makes us stand out is our team of dedicated, experienced associates who love to make our guests feel at home. Many guests have taken the time to share these experiences with the TripAdvisor community, and we have included just a few below. 

Great Staff, Great Hotel!!!
Still here and just need to rave about this place. The staff here has been so amazing with making me feel at home and always checking in on me. They really have done amazing with the cleanliness and sanitation of their property….both rooms and lobby. I am a traveling nurse, and have been here over a month and will be here many more. I am so happy I found this little hidden gem. Anyone visiting Jacksonville must stay here, especially if you have extended stay needs. Perfect!!!! Thank you Sonesta Jacksonville!!!

Rave Review of Sonesta ES Suites Jacksonville by TripAdvisor guest Ava M

Wonderful customer service at every turn!
We just stayed at this hotel for a couple of nights, and had a delightful experience. In these strange days of COVID, we found ourselves almost alone at this wonderful property. From check-in to check-out, everyone at this hotel was awesome. While services were reduced, i.e. no bellman, concierge or valet parking, they still had a restaurant and bar open for business, and we found all the employees very attentive. Our room was extremely clean, as was the entire property including the on-site gym facility. Special shout-outs to Tugkan and Michael who staffed the bar for great drinks and conversation, and Rosie in the Cafe for going the extra mile in accommodating special dietary needs on the fly. As our son just relocated to Houston, we will definitely be back and will be staying at this property!

Rave Review of Royal Sonesta Houston Galleria by TripAdvisor guest JimmeeB1

Amazing place to rest – staff is wonderful
Sonesta has just everything you need in a not over the top but in an elegant designed way. Great access to the beach, pool, food, fire pits… Food here is some of the best on the island! Staff are extra friendly, professional – Landscaping & greenery is excellent.

Rave Review of Sonesta Resort Hilton Head Island by TripAdvisor guest Adam I

Read more Rave Reviews from Sonesta guests.

Learn about our recent growth and where you can now #StaySonesta.

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